1. DEFINITIONS

The following expressions used in these Terms and Conditions have the meaning set out below unless the context requires otherwise:

(a) Claim – any claim, demand, remedy, suit, injury, damage, loss, cost, liability, action, proceeding, right of action, however arising.

(b) Contract – any Proposal accepted by you together with these Terms.

(c) Client (you / your) – the individual or entity purchasing Services.

(d) Debt – any amount due and owing by you to Mariana Lennert, including overdue payments.

(e) Fees – the fees payable by you for the Services.

(f) IP – all intellectual property rights, including copyright, trademarks, designs, and related rights.

(g) One-on-One Services – personalised sessions delivered individually to the Client.

(h) Obligation – any legal, contractual, or statutory responsibility.

(i) Participant – any individual participating in a program or service.

(j) Proposal – any written or verbal offer made by Mariana Lennert for the supply of Services.

(k) Overdue Amount – any unpaid amount after the specified due date.

(l) Parties – you and Mariana Lennert.

(m) Personal Information – as defined under the Privacy Act 1988 (Cth).

(n) Program Term – the program length selected and purchased by the Client.

(o) Rights – any legal or equitable right, benefit, or remedy.

(p) Services – any program, course, session, or offering provided by Mariana Lennert.

(q) Term-Based Program – ongoing provision of content, live sessions, resources, or community access for a fixed period.

(r) Terms and Conditions (Terms) – this document.

2. GENERAL

By entering a Contract with Mariana Lennert, you acknowledge and agree that:

(a) You have read, understood, and accepted these Terms.

(b) These Terms apply to all Services provided.

(c) You act as an independent contractor and not as an employee, partner, or agent.

(d) You will not solicit or attempt to hire any employee or contractor of Mariana Lennert for 12 months following completion of Services.

3. SUPPLY OF SERVICES

(a) Services may include group programs, digital offerings, and one-on-one sessions.

(b) Program Terms:

• Programs run for the selected Program Term, with no automatic renewal unless stated.

• One-on-One Services are scheduled by mutual agreement.

(c) Mariana Lennert may subcontract any rights or obligations as needed.

4. COMMUNITY STANDARDS

You agree to:

• Conduct yourself respectfully and professionally.

• Maintain confidentiality of other participants.

• Avoid offensive, harmful, or disruptive behaviour.

Breaches may result in removal from the program without refund.

5. PROPOSALS

A Proposal may be accepted via written communication, payment, verbal acceptance, or by allowing Services to commence.

6. ENTIRE AGREEMENT

These Terms and any Proposal form the entire agreement between the Parties.

7. TERM

A Contract remains in effect until completed or varied in writing.

8. INTELLECTUAL PROPERTY – PROGRAM MATERIAL

All program IP remains the exclusive property of Mariana Lennert.

Access to materials ends immediately at the conclusion of your Program Term.

9. INTELLECTUAL PROPERTY – COURSE MATERIAL

All IP created or supplied by Mariana Lennert may not be copied, reproduced, shared, or distributed without written permission.

10. INSURANCE

If Services occur at your premises, you must hold Public Liability insurance and indemnify Mariana Lennert against any related claim.

11. NO REPRESENTATIONS

Only representations included in writing in these Terms or a Proposal are binding.

12. FEES AND PAYMENTS

(a) Fees are payable upfront unless otherwise stated.

(b) Payment options may include upfront, monthly, or via payment plan.

(c) Late payments may incur late fees and 4% monthly interest.

(d) One-on-One Services must be paid before the session.

(e) You may not withhold or offset payment for any reason.

13. DIRECT DEBIT

Direct debit payments may be required and will be processed by an authorised third party.

14. CANCELLATION & REFUNDS (GENERAL)

(a) Programs end at the conclusion of the Program Term. Early cancellation is not permitted.

(b) No refunds are provided once a Program has commenced.

(c) No refunds are granted for change of mind, non-attendance, or non-usage.

(d) One-on-One Services require 24 hours notice for rescheduling or cancellation.

14A. PATH OF THE QUEEN – LOVE OR LEAVE IT COMMITMENT

(This clause applies specifically to Path of the Queen.)

1. Minimum 3-Month Commitment (Initial Term)

By enrolling in Path of the Queen, you agree to a minimum Initial Term of 3 months.

• No cancellations, pauses, or reductions in payment are permitted during the Initial Term.

• All Fees for the Initial Term must be paid in full regardless of participation or usage.

2. Rolling Monthly Continuation

After the Initial Term, your membership continues on a month-to-month basis, billed automatically using your nominated payment method.

3. Cancellation After the Initial Term

To end your membership after the Initial Term, you must provide 30 days’ written notice to:

📧 [email protected]

Your final payment will be processed during this notice period.

Access ends after the notice period concludes.

4. Pausing Membership

Membership cannot be paused during the Initial Term.

Any pause after the Initial Term must be approved in writing at the discretion of Mariana Lennert.

5. No Refunds

Payments made during the Initial Term or notice period are strictly non-refundable.

14B. PAYMENT DEFAULT

If a payment fails:

(a) Access to the program, sessions, and community may be suspended until payment is received.

(b) All outstanding amounts remain a debt owed by the Client.

(c) You are responsible for all costs associated with the recovery of overdue amounts, including agency and legal fees.

14C. PROGRAM PARTICIPATION & ACCESS

• Access ends immediately at the conclusion of the Program Term or notice period.

• Missed sessions do not receive credits, extensions, or refunds.

• Workshops, retreats, or bonuses cannot be exchanged, rescheduled, or transferred.

15. PRIVACY

You consent to the collection, storage, and use of your Personal Information for the purpose of providing Services, including storage with third-party or overseas service providers.

16. OUR COMMITMENT TO YOU

Mariana Lennert is committed to providing high-quality Services.

Concerns should be raised promptly for review.

17. DISPUTE RESOLUTION

A Dispute Notice must be issued before commencing legal action.

The Parties agree to negotiate and/or participate in mediation to attempt resolution.

18. ILLEGALITY AND SEVERABILITY

If any clause is deemed unlawful, it will be modified or severed without affecting the remainder of the agreement.

19. OUTSOURCED SERVICES

Third-party providers may be engaged to deliver aspects of the Services.

20. JURISDICTION

These Terms are governed by the laws of Victoria, Australia.

21. ELECTRONIC COMMUNICATION

Communication may occur via email, SMS, or other electronic means.

You acknowledge the risks of electronic communication.

22. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• all warranties are disclaimed;

• liability for indirect or consequential loss is excluded;

• liability is limited to the resupply of Services or the cost of resupply;

• you indemnify Mariana Lennert against claims relating to injury, death, property damage, or theft arising from participation.

23. TERMINATION

Misconduct or breach of Terms may result in warnings or immediate termination.

Termination does not relieve you of responsibility to pay outstanding Fees.

24. EFFECT OF TERMINATION

Obligations relating to payment, confidentiality, IP, and governing law continue after termination.

25. CONFIDENTIALITY

You agree to maintain strict confidentiality over all information shared by participants and by Mariana Lennert.

Breaches may result in termination and recovery of damages.

PRIVACY POLICY (UPDATED)

All privacy obligations apply in accordance with the Privacy Act 1988 (Cth), with all references attributed to Mariana Lennert as owner and operator of Services and associated websites